Case Study
How Chained Events went from spreadsheet chaos to one unified platform
A growing staffing agency managing 400+ workers across multiple venues needed to replace their patchwork of spreadsheets, WhatsApp groups, and manual processes with something that actually worked.
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Workers managed
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Venue locations
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Spreadsheets needed
About the Client
Chained Events
Chained Events is a fast-growing event staffing agency based in the UK. They provide skilled personnel for hospitality, security, and event operations across multiple high-profile venues.
400+ Active Workers
Bar staff, security, runners, technicians
3 Venue Locations
Each with unique staffing needs and operations
100+ Events Per Month
From corporate functions to music festivals
Chained Events
UK Event Staffing
The Challenge
Growth was breaking their systems
What worked for 50 workers couldn't handle 400. Every new hire made the chaos worse.
Scheduling nightmare
Shift scheduling lived in Excel. Availability was tracked via text messages. Double-bookings happened weekly, and no-shows were only discovered when someone didn't turn up.
Communication black hole
Important updates got buried in WhatsApp groups. Workers would miss callsheet changes. Managers spent hours answering the same questions over and over.
Payroll chaos
Timesheet data was scattered across venues. Managers manually compiled hours at month end. Errors were common, and disputes took forever to resolve.
Stock shrinkage
Bar stock counts were done on paper and frequently lost. By the time discrepancies were found, it was too late to identify the cause. Thousands disappeared every month.
"We were growing fast, but our tools weren't keeping up. Every new venue meant more spreadsheets, more group chats, more ways for things to fall through the cracks. Something had to change."
Operations Director
Chained Events
The Solution
A platform built for their reality
Not off-the-shelf software forced to fit. A system designed from day one for how event staffing actually works.
One dashboard for everything
Admin Portal
A central command center where managers can see all shifts, all workers, all venues at a glance. Create shifts, assign workers, handle swaps, and export payroll — without touching a spreadsheet.
- Multi-venue shift scheduling
- Real-time availability tracking
- Automated shift reminders
- One-click payroll exports
- Comprehensive reporting
Admin Dashboard Screenshot
Everything staff need in their pocket
Worker Mobile App
Workers can view their shifts, update availability, receive notifications, and access callsheets — all from their phone. No more digging through group chats for basic information.
- Upcoming shift calendar
- Instant push notifications
- Digital callsheets
- Availability management
- Shift swap requests
Mobile App Screenshot
Counts that survive a busy Saturday
Stock & Bar Operations
Digital stock counts that sync in real-time. Track what comes in, what goes out, and what's missing — before it becomes a problem.
- Real-time inventory tracking
- Multi-location stock views
- Automated discrepancy alerts
- Historical trend analysis
- Supplier integration ready
Stock Management Screenshot
Technical Delivery
What we built
A complete digital transformation delivered in phases, with each release providing immediate value.
Admin Web Portal
React-based dashboard with real-time data sync, role-based access, and comprehensive reporting.
iOS & Android App
Native-feel mobile app for workers with push notifications, offline support, and biometric login.
Stock Management System
Bar and equipment tracking with real-time counts, alerts, and historical analysis.
Marketing Website
Modern, conversion-focused website to attract new workers and showcase the brand.
Built with modern, scalable technology
The Results
Operational transformation
The numbers speak for themselves, but the real impact is in the hours saved and stress eliminated.
0%
App adoption rate
Workers actively using the platform
0%
Less admin time
On scheduling and comms
0%
Fewer no-shows
With automated reminders
0 day
Payroll processing
Down from 3 days
"Blosm didn't just build us software — they understood our problems because they've lived them. The platform works the way we work. Our staff actually use it, which is the ultimate test."
Operations Director
Chained Events
Ready to transform your operations?
Whether you're managing 50 workers or 500, we can build something that actually fits how you work.